SUCCESS
MARKETING
Hand has a team of independent contractors (Technology Consultants) who work closely with their customers to understand their computing needs and match products to those needs. Hand Technology Consultants (TCs) can offer name-brand products at prices to meet or beat the superstores via their online e-commerce web site. (Hand also offers their own brand of personal computers and notebooks - the VivaPro and VivaBook range). TCs introduce their customers to the Internet, teach them to use technology and ensure that they are familiar with their Hand Technologies web site. The customer subsequently uses the TC's web site as a destination point for information, links, product purchases, online training and other online services. It's an approach that delivers superior customer satisfaction and has been recognized by Computer Retail Week who named Hand Technologies among the Top 10 Retail Innovators in 1998.
FFA NET Pro
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